Privacy Policy

Last Updated: January 2025

At NorthAudit (“we”, “our”, “us”), we are committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, store, and safeguard the data you share when you visit northaudit.com, submit checklist responses, or contact us.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily submit through forms, including:

• Name
• Email address
• Phone number (optional)
• Company name
• Selected framework (ISO/IEC 22237, TIA-942, Uptime)
• Responses submitted through our readiness checklists
• Any additional information you share through text fields

1.2 Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type and device details
• Pages visited and time spent
• Referrer information
• Basic cookies for performance and analytics

2. How We Use Your Information

We use the information we collect to:

• Generate readiness assessments based on your checklist responses
• Send reports or follow-up information you request
• Improve the accuracy and experience of our tools
• Respond to support inquiries
• Improve website performance
• Ensure security and prevent misuse

We do not sell your personal information. We only use it to provide and improve our services.

3. Sharing of Information

We may share your information only in the following cases:

3.1 With Your Consent

If you request a call, consultation, or detailed review, we may share your info internally for follow-up.

3.2 Service Providers

We may use trusted third-party services (e.g., analytics providers, email tools) to operate the platform. These providers must safeguard your information and use it only for the intended function.

3.3 Legal Requirements

We may disclose information if required by law or to protect our rights, security, or users.

4. Data Security

We use reasonable security measures to protect your data, including secure hosting and limited internal access. However, no online platform can guarantee absolute security.

5. Cookies

Our website may use cookies to improve performance, understand usage patterns, and store basic preferences. You may disable cookies in your browser settings, but some features may not work as intended.

6. Data Retention

We retain your information only as long as required to provide services, improve tools, or meet legal obligations. You may request deletion of your data at any time.

7. Your Rights

You may contact us to:

• Access the personal data we hold
• Request corrections
• Request deletion of your data
• Opt-out of communications
• Ask how your information is being used

8. External Links

Our website may link to external resources (such as ISO, TIA, or Uptime Institute). We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

11. Contact Us

If you have questions or want to request data deletion, please contact us:

Email: sales@northaudit.com
Website: https://northaudit.com